Cancellation Policy
To cancel a Subscription:
- Go to: User Profile > My Account.
- Select ‘My Subscription’from My Account
- Look for your Active Subscription
- Go to Actions tab and then click on Cancel button
- If you would like to resubscribe, just click on Resubscribe
Note: You are entitled to 1 cancellation. If you are cancelling a subscription, you won’t be able to reactivate. You will be able to resubscribe, as follow:
- Go to: User Profile > My Account.
- Select ‘My Subscription’from My Account
- Look for your Cancelled Subscription
- Go to Actions tab and then click on Resubscribe button
- Once you clicked the Resubscribe button, you will be sent to Checkout page
- Follow the steps at Checkout page to Resubscribe
- If you would like to choose another Subscription instead, please go to https://www.artistoncue.com and at the bottom of the page you may choose your desired Subscription
To upgrade/downgrade a Subscription:
- Go to: User Profile > My Account.
- Select ‘My Subscription’from My Account
- Look for your Active Subscription – Subscription totals
- Next to your current Subscription click on Upgrade or Downgrade
- Choose your desired Subscription by selecting +1 and then click Add to cart button
- Follow the on-screen steps in order to complete the new order